Support·Training·Administration·Projects

IT services that take responsibility.

Fusion IT supports businesses in day-to-day operations, knowledge transfer and technical change – from Microsoft environments and web development to rollouts and migrations.

Fusion IT active since 2024 · IT industry experience since 2016

Service delivery

Four service paths · one point of contact
Fusion IT brings support, training, administration and projects together in a transparent service journey.

4 – service areas. Clearly connected.

Depending on your needs, Fusion IT takes on individual tasks, strengthens existing teams or supports a change from planning through to handover.

Support

From the first report to the documented solution.

Technical assistance throughout the support journey. Structured, traceable and close to the workplace.

  • Service desk and on-site support
  • 1st-, 2nd- and 3rd-level support
  • Incident and service request management
  • Client, printer, conferencing and remote support
  • Troubleshooting and stabilisation of hardware, software and web applications

Training

Practical, easy to understand and tailored to the existing environment.

Sharing knowledge so that teams can use applications securely and continue processes independently.

  • Microsoft 365, Teams and SharePoint
  • Administration and device management
  • Introduction of new products and services
  • Technical setup, process optimisation and user training for digital accounting processes

Administration

Operations, maintenance and development from one source.

Ongoing management of cloud, server, client and network environments with clear documentation.

  • Microsoft 365, Exchange Online, Teams and SharePoint
  • Azure and Active Directory, users, groups and permissions
  • Intune, MDM, SCCM/MEMCM and endpoint management
  • Windows Server, IIS, SQL Server, backup and recovery
  • Networks, VPN, virtualisation, VDI and Citrix
  • Teams Rooms, telephony, Windows, Apple and mobile devices

Projects

Planning, development, implementation, documentation and handover with clear responsibilities.

Project, development and specialist support for technical change and digital products that work in everyday use.

  • Migrations, rollouts and site relocations
  • Software packaging, deployment and patching
  • Websites, online shops and React/TypeScript web applications
  • UX/UI, responsive interfaces and REST/GraphQL integration
  • Frontend maintenance, performance and Git-based development

Change needs a well-managed handover.

Technology is only properly implemented when responsibilities, operations and knowledge continue to work after the project. That is why every engagement follows a simple, verifiable process.

Discuss your initiative

Designed for real-world operations

Broad technical experience. A clear way of working.

Since 2024, Fusion IT has combined extensive personal experience in support, administration and IT projects with years of web development, clear communication and thorough documentation.

This makes integration straightforward: in day-to-day work, within existing IT teams and wherever new solutions need to move into operation in a controlled manner.

  • Microsoft 365
  • Exchange Online
  • Azure
  • Identity & permissions
  • Intune & MDM
  • SCCM / MEMCM
  • Teams & SharePoint
  • Windows Server
  • Networks & VPN
  • Virtualisation & VDI
  • Backup & recovery
  • Citrix & Workspace ONE
  • Apple & Jamf
  • SQL Server & IIS
  • PowerShell & log analysis
  • Packaging & patching
  • React, JavaScript & TypeScript
  • HTML, CSS & Sass
  • REST, GraphQL & Git
  • Web & UX/UI

Direct contact

What should your IT tackle next?

Briefly describe your environment, the current issue or the initiative you are planning. Fusion IT will work with you to determine the right support.

Locationg.k. Vazrazhdane, ul. Aleksandar Veliki 13
8000 Burgas, Bulgaria
Open location in Google Maps
Call us directly+359 87 913 1646Send an emailfusion-it@service-ltd.bg

Contact form

Email, topic, message and confirmation that you have read the privacy notice are required. First name, last name, phone and company are optional for every enquiry.

Phone(optional)

Local settings

Set your privacy preferences

The application code includes no analytics, advertising or marketing functions. Essential hosting protection remains active; here you manage the optional local display preference.

Essential storage

Keeps a manually selected light or dark mode in this browser tab; without a manual selection, the display follows the system mode live.

Active